Palmdesertvets is seeking a Client Service Representative to provide exceptional customer service in their veterinary clinic. The role involves managing client interactions, scheduling appointments, and handling administrative tasks, while fostering a welcoming atmosphere for clients and their pets
Job Summary
As the primary point of contact at our clinic, you will play a crucial role in ensuring every client interaction results in a positive and memorable impression.
Operates multiple-line telephone system, answers incoming calls, places callers on hold, transfers calls, and pages staff members appropriately.
We empower team members with the resources, support, and opportunities needed to thrive in their careers and make a lasting impact in our communities.
Matching Summary
Match Score: 85
Palmdesertvets is seeking a Client Service Representative to provide exceptional customer service in their veterinary clinic. The role involves managing client interactions, scheduling appointments, and handling administrative tasks, while fostering a welcoming atmosphere for clients and their pets.
Skills & Requirements
Must-have
professional phone etiquette
prioritize and complete tasks
problem solve and adapt
computer efficiency
detail-oriented
Nice-to-have
empathize with clients
remain compassionate and well-mannered
calm and collected in emergencies
Key Requirements
HS Diploma or educational equivalent
Excellent customer service skills
Experience with Veterinary Electronic Medical Records