Customer Service Representative With Dutch (m/f/x)
3M
Wrocław, Poland
Not specified; not specified; competitive pyy + be...
Hybrid – minimum 2 days per week/8 days per month in office
2-3 years customer service experience
Sap erp system proficiency
Salesforce crm knowledge
3M is seeking a Customer Service Representative fluent in Dutch for their Wrocław, Poland location. The candidate will manage customer relationships, handle order management tasks, and collaborate with various internal teams to enhance service quality
Job Summary
You will serve as the single point of contact for premium accounts in the Central Europe region, managing relationships and resolving issues proactively.
The role involves handling order transactions, reviewing purchase orders for compliance, and utilizing Salesforce to drive process improvements.
3M offers a comprehensive benefits package including private medical care, retirement schemes, and opportunities for global work experiences.
Matching Summary
Match Score: 85
3M is seeking a Customer Service Representative fluent in Dutch for their Wrocław, Poland location. The candidate will manage customer relationships, handle order management tasks, and collaborate with various internal teams to enhance service quality.
Salary
Not specified; Not specified; Competitive pay and benefits benchmarked with comparable companies
Skills & Requirements
Must-have
2-3 years Customer Service experience
SAP ERP system proficiency
Salesforce CRM knowledge
Dutch language B2 level
English language proficiency
Order management skills
Nice-to-have
French language knowledge
Supply Chain background
Accounting experience
Process improvement mindset
Adaptability to new systems
Key Requirements
Minimum 2-3 years professional experience
Equivalent experience in Order Management or Supply Chain