Senior Success Guide - Sfmc

Salesforce

6-8 years overall experience
4+ years marketing cloud ecosystem
Marketing cloud developer background
The role involves providing proactive and reactive architecture, product, and industry expertise to help customers successfully adopt Salesforce products

Job Summary

  • The role involves providing proactive and reactive architecture, product, and industry expertise to help customers successfully adopt Salesforce products.
  • Success Guides engage with Premier and Signature customers to deliver personalized 1:1 engagements that drive adoption goals and business outcomes.
  • Candidates must be comfortable working in AMER shifts ranging from 6:30 PM to 3:30 AM.

Matching Summary

The role involves providing proactive and reactive architecture, product, and industry expertise to help customers successfully adopt Salesforce products.

Skills & Requirements

Must-have

  • 6-8 years overall experience
  • 4+ years Marketing Cloud ecosystem
  • Marketing Cloud developer background
  • Troubleshoot customer implementation challenges
  • Direct 1:1 client interaction experience

Nice-to-have

  • Experience with Personalization or Intelligence products
  • Salesforce Admin or Sales Cloud Consultant certification
  • Working knowledge of latest Marketing Cloud projects
  • Mentoring and thought leadership capabilities

Key Requirements

  • 6-8 years total experience required
  • 4+ years relevant Marketing Cloud experience
  • Marketing Cloud Engagement Consultant certification
  • Fluent English speaker with excellent communication skills
  • Degree or equivalent relevant experience

Work Rights

Not specified

Tailored Resume

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