Program Manager, Client Services

IQVIA

New Providence, United States
$66,500.00 - $166,200.00; not specified; not speci...
Call center management/supervisor experience
Understanding of insurance and adjudication
Pharmacy and medical co-pay claims processing
The Program Manager manages the relationships with the manufacturer and Access or Affordability Support Services Division and supervises and coordinates daily workflow of staff within the specific manufacturer program

Job Summary

  • The Program Manager manages the relationships with the manufacturer and Access or Affordability Support Services Division and supervises and coordinates daily workflow of staff within the specific manufacturer program.
  • This role provides strategic client management, coupled with virtual program call center oversight and management.
  • IQVIA is a leading global provider of clinical research services, commercial insights and healthcare intelligence to the life sciences and healthcare industries.

Matching Summary

The Program Manager manages the relationships with the manufacturer and Access or Affordability Support Services Division and supervises and coordinates daily workflow of staff within the specific manufacturer program.

Salary

$66,500.00 - $166,200.00; Not specified; Not specified

Skills & Requirements

Must-have

  • Call center management/supervisor experience
  • Understanding of insurance and adjudication
  • Pharmacy and medical co-pay claims processing
  • IQVIA data and products experience
  • PC applications proficiency

Nice-to-have

  • Business acumen
  • Change management/process analysis skills
  • Team building focus

Key Requirements

  • Bachelor’s Degree or equivalent
  • Five years of relevant work experience
  • Minimum 5-7 years pharmacy/healthcare experience
  • Data entry skills and ability to type 30wpm+
  • Reside in the same country where the job is located

Work Rights

Not specified

Tailored Resume

Cover Letter