Base: $39,930 - $43,923; bonus/equity: not specifi...
Customer-facing service role
Managing maintenance work requests
Administering key inventory and payments
The Service Center Support Specialist is the primary customer-facing agent of the Facilities Management department, greeting customers, answering the departmental switchboard, receiving incoming maintenance and project requests, and administering the functions of the campus Key Center
Job Summary
The Service Center Support Specialist is the primary customer-facing agent of the Facilities Management department, greeting customers, answering the departmental switchboard, receiving incoming maintenance and project requests, and administering the functions of the campus Key Center.
The University of Arkansas offers a vibrant work environment and a workplace culture that promotes a healthy work-life balance with benefits including health, dental, life and disability insurance, tuition waivers, holidays, leave accrual, and retirement programs.
The University of Arkansas is committed to equal opportunity and provides accommodations for applicants with disabilities during the hiring process.
Matching Summary
The Service Center Support Specialist is the primary customer-facing agent of the Facilities Management department, greeting customers, answering the departmental switchboard, receiving incoming maintenance and project requests, and administering the functions of the campus Key Center.
Salary
Base: $39,930 - $43,923; Bonus/Equity: Not specified; Benefits: Health, dental, life and disability insurance, tuition waivers, holidays, leave accrual, retirement programs
Skills & Requirements
Must-have
Customer-facing service role
Managing maintenance work requests
Administering key inventory and payments
Using computerized maintenance management system
Proactive customer communication
Operating standard office equipment
Nice-to-have
General office experience
Good customer service skills
Familiarity with Workday
Knowledge of facility management processes
Strong written and oral communication skills
Ability to maintain harmonious working relationships
Key Requirements
High school diploma or equivalent
At least two years related experience
Criminal background and sex offender registry checks
Ability to work reliably and maintain attendance
Work Rights
Must have legal authority to work in the United States