The ITSM Change Management team governs and approves changes across LSEG Engineering to ensure smooth coordination in a fast-moving global environment
Job Summary
The ITSM Change Management team governs and approves changes across LSEG Engineering to ensure smooth coordination in a fast-moving global environment.
This role requires leading daily stand-up calls, preparing weekly and monthly reports with trend analysis, and supporting root-cause discussions for failed changes.
LSEG offers a dynamic culture of innovation with tailored benefits including healthcare, retirement planning, paid volunteering days, and wellbeing initiatives.
Matching Summary
The ITSM Change Management team governs and approves changes across LSEG Engineering to ensure smooth coordination in a fast-moving global environment.
Skills & Requirements
Must-have
IT Service Management expertise
ServiceNow platform proficiency
CAB hosting and change assessment
Microsoft Office Suite documentation
Change management process improvement
Nice-to-have
Strong analytical and problem-solving skills
Excellent verbal and written English
Proactive approach to operational efficiency
Collaborative team player mindset
Key Requirements
ITIL 4 Foundation certification (Preferred)
Proven understanding of Change Management frameworks