Primarily responsible for lead generation activities in support of the company’s sales and service goals
Job Summary
Primarily responsible for lead generation activities in support of the company’s sales and service goals.
Duties include answering incoming phone calls, scheduling appointments, logging customer comments, confirming appointments, and following up with customers.
The position requires regular and predictable attendance, with scheduled shifts potentially including evenings, weekends, and holidays.
Matching Summary
Primarily responsible for lead generation activities in support of the company’s sales and service goals.
Skills & Requirements
Must-have
Answer incoming phone calls
Log customer comments
Respond to website requests
Contact internet clients
Maintain customer database
Nice-to-have
Superior customer satisfaction
Servant Leadership
Teamwork through Trust & Respect
Commitment to Customer Enthusiasm
Key Requirements
Up to 3 years of experience
Previous customer service experience
Intermediate Microsoft Office knowledge
Intermediate Dealership Management System knowledge