Quality Lead (product Complaints)

GSK plc

Hybrid
Product complaints management
Cgmp compliance
Regulatory requirements
GSK plc is seeking a Quality Lead for product complaints at their multi-market site in the US. The role involves managing product complaint processes, ensuring compliance with regulatory requirements, and collaborating with cross-functional teams

Job Summary

  • Lead the day-to-day quality management of product complaints for a multi-market site based in the US.
  • Ensure complaint handling meets regulatory and company requirements while working closely with Quality, Manufacturing, and Supply teams.
  • Contribute to reports and presentations during internal and external regulatory inspections.

Matching Summary

Match Score: 85

GSK plc is seeking a Quality Lead for product complaints at their multi-market site in the US. The role involves managing product complaint processes, ensuring compliance with regulatory requirements, and collaborating with cross-functional teams.

Skills & Requirements

Must-have

  • product complaints management
  • cGMP compliance
  • regulatory requirements
  • investigation coordination
  • quality documentation
  • CAPA systems

Nice-to-have

  • risk management
  • process improvements
  • cross-functional teamwork
  • regulatory inspection support

Key Requirements

  • Bachelor’s degree in a scientific or engineering discipline
  • 3+ years of quality experience in a regulated manufacturing environment
  • Direct experience managing product complaints, investigations, and CAPA
  • Experience with complaint tracking systems and quality documentation

Work Rights

Must have US citizenship or work authorization

Tailored Resume

Cover Letter