As a Customer Success Manager, you will be responsible for driving client retention, satisfaction, and expansion among our Shop and Independent Appraiser accounts
Job Summary
As a Customer Success Manager, you will be responsible for driving client retention, satisfaction, and expansion among our Shop and Independent Appraiser accounts.
Your role will involve relationship management, resolving escalations, recovering cancelled customers, upselling opportunities, troubleshooting, and promoting best practices to enhance product adoption during customer onboarding.
Solera is a global leader in data and software services that strives to transform every touchpoint of the vehicle lifecycle into a connected digital experience.
Matching Summary
As a Customer Success Manager, you will be responsible for driving client retention, satisfaction, and expansion among our Shop and Independent Appraiser accounts.