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Carvana is seeking part-time Customer Advocates in Hudson, MA, who possess at least two years of customer-facing experience. The role involves enhancing the car-buying experience while contributing to the company's mission of transparency and customer satisfaction.
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Job Summary
This role serves as the primary point of contact for customers in the showroom, guiding them from initial inquiry through sale and post-sale follow-up.
Team members can progress from $22/hr to $24/hr within their first year through a performance-based program offering merit increases every 90 days.
The position includes comprehensive benefits such as 100% company-paid healthcare premiums, generous paid time off, and tuition reimbursement or student loan repayment programs.
Matching Summary
Match Score: 75
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Carvana is seeking part-time Customer Advocates in Hudson, MA, who possess at least two years of customer-facing experience. The role involves enhancing the car-buying experience while contributing to the company's mission of transparency and customer satisfaction.
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Salary
Base: $22-$24 hourly; Bonus/Equity: Performance-based merit increases every 90 days plus annual Carvana Shares grant; Benefits: 401(k) match, overtime opportunities, pet care savings program
Skills & Requirements
Must-have
2 years customer-facing experience
Available to work 7 days a week
Weekends required
Valid driver's license
Must be at least 21 years of age
Nice-to-have
Passionate about exceptional customer service
Detail-oriented and organized
Excellent communicator in-person and digitally
Comfortable learning new platforms quickly
Eager to become expert in automotive trends
Key Requirements
Minimum 2 years of customer-facing experience
Valid driver's license
Must be at least 21 years old
Pass drug test and obtain DOT Medical Card
Ability to read, write, speak, and understand English