Part-time Customer Advocate

Carvana

Hudson, MA, United States
Base: $22-$24 hourly; bonus/equity: performance-ba...
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2 years customer-facing experience
Available to work 7 days a week
Weekends required
** Carvana is seeking part-time Customer Advocates in Hudson, MA, who possess at least two years of customer-facing experience. The role involves enhancing the car-buying experience while contributing to the company's mission of transparency and customer satisfaction. **

Job Summary

  • This role serves as the primary point of contact for customers in the showroom, guiding them from initial inquiry through sale and post-sale follow-up.
  • Team members can progress from $22/hr to $24/hr within their first year through a performance-based program offering merit increases every 90 days.
  • The position includes comprehensive benefits such as 100% company-paid healthcare premiums, generous paid time off, and tuition reimbursement or student loan repayment programs.

Matching Summary

Match Score: 75

** Carvana is seeking part-time Customer Advocates in Hudson, MA, who possess at least two years of customer-facing experience. The role involves enhancing the car-buying experience while contributing to the company's mission of transparency and customer satisfaction. **

Salary

Base: $22-$24 hourly; Bonus/Equity: Performance-based merit increases every 90 days plus annual Carvana Shares grant; Benefits: 401(k) match, overtime opportunities, pet care savings program

Skills & Requirements

Must-have

  • 2 years customer-facing experience
  • Available to work 7 days a week
  • Weekends required
  • Valid driver's license
  • Must be at least 21 years of age

Nice-to-have

  • Passionate about exceptional customer service
  • Detail-oriented and organized
  • Excellent communicator in-person and digitally
  • Comfortable learning new platforms quickly
  • Eager to become expert in automotive trends

Key Requirements

  • Minimum 2 years of customer-facing experience
  • Valid driver's license
  • Must be at least 21 years old
  • Pass drug test and obtain DOT Medical Card
  • Ability to read, write, speak, and understand English

Work Rights

Not specified

Tailored Resume

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