Customers Service Manager

Goodwill Industries Monocacy Valley

Peoria, Arizona, US
$18.00 hourly; not specified; not specified ph
Fully remote
Achieve sales goals
Daily operations oversight
Customer service excellence
Responsible for the oversight, leadership and achievement for the sales floor and obtaining set sales goals for Goodwill of Central and Northern Arizona (GCNA) and its affiliated entities

Job Summary

  • Responsible for the oversight, leadership and achievement for the sales floor and obtaining set sales goals for Goodwill of Central and Northern Arizona (GCNA) and its affiliated entities.
  • Ensures Team Members deliver excellent customer service to donors and customers.
  • You will be eligible for a comprehensive Total Rewards package, 1st of the month following 60 days of employment that includes the following: 5 Medical Plans Employer Funded Health Reimbursement Account (HRA) 3 Dental Plans Vision Plan 401K Employer Paid Life Insurance Employee Assistance Program (EAP) Paid Time Off; Sick and Vacation Paid Holidays.

Matching Summary

Responsible for the oversight, leadership and achievement for the sales floor and obtaining set sales goals for Goodwill of Central and Northern Arizona (GCNA) and its affiliated entities.

Salary

$18.00 Hourly; Not specified; Not specified

Skills & Requirements

Must-have

  • achieve sales goals
  • daily operations oversight
  • customer service excellence
  • team leadership and development
  • maintain store standards

Nice-to-have

  • drive company culture change
  • model core values
  • community impact

Key Requirements

  • High School Diploma, GED, or equivalent
  • One-year customer service experience
  • Proficient in Microsoft Office Suite
  • Ability to pass a background check and drug screen
  • Ability to speak and read English proficiently

Work Rights

Not specified

Tailored Resume

Cover Letter