Manage clients SLA and KPI performance requirements and provide direction and leadership of the site operations teams
Job Summary
Manage clients SLA and KPI performance requirements and provide direction and leadership of the site operations teams.
Initiate and manage site reviews, including maintenance standards, equipment replacement, security, change control, single points of failure, Tier adherence and operational risk.
Ensure delivery of planned and reactive activities, utilizing the CMMS platform within financial operating targets and manage account and site facility-related budget.
Matching Summary
Manage clients SLA and KPI performance requirements and provide direction and leadership of the site operations teams.