Renewal Manager

Workday

Warsaw, POL
Base: zł116,200 pln - zł174,200 pln; bonus/equity:...
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End-to-end renewal process management
Maximize contract value
Customer trust and value realization
** Workday is seeking a Renewal Manager based in Warsaw, Poland, to lead the renewal process for a portfolio of global planning accounts. The ideal candidate will possess strong negotiation skills, a strategic mindset, and extensive experience in customer-facing roles within a B2B SaaS environment. **

Job Summary

  • We are a strategic, hard-working team within the Adaptive Planning Customer Success organization, responsible for maximizing customer retention (with a focus on reducing churn), minimizing financial attrition, and identifying growth opportunities across Workday's global Planning portfolio.
  • As a Renewal Manager, you will own, drive, and proactively manage the renewals process for a strategic segment of global Adaptive Planning accounts, ensuring high gross retention and on-time closure, with the primary objective of minimizing product churn.
  • In return, we’ll give you the trust to take risks, the tools to grow, the skills to develop and the support of a company invested in you for the long haul.

Matching Summary

Match Score: 75

** Workday is seeking a Renewal Manager based in Warsaw, Poland, to lead the renewal process for a portfolio of global planning accounts. The ideal candidate will possess strong negotiation skills, a strategic mindset, and extensive experience in customer-facing roles within a B2B SaaS environment. **

Salary

Base: zł116,200 PLN - zł174,200 PLN; Bonus/Equity: Role may be eligible for Workday Bonus Plan or commission/bonus, annual refresh stock grants; Benefits: Comprehensive benefits package

Skills & Requirements

Must-have

  • End-to-end renewal process management
  • Maximize contract value
  • Customer trust and value realization
  • Win-win negotiation strategies
  • Proactive churn reduction
  • Global planning accounts

Nice-to-have

  • Sun-drenched optimism and drive
  • Courageous collaborators
  • Curious minds
  • AI/Automation integration in deal processes
  • Process improvement contribution

Key Requirements

  • 6+ years customer-facing experience in Quota-Carrying Sales, Deal Operations, or Account Management
  • B2B SaaS environment experience
  • Complex contract renewal processes
  • Fluent in English
  • Experience managing multi-year services and subscription contracts
  • Enterprise CRM or CPQ system expertise

Work Rights

Not specified

Tailored Resume

Cover Letter