Patient Access Representative

Cleveland Clinic

Euclid, OH, US
High school diploma or ged required
Two years customer service experience
Face-to-face patient interaction skills
The Patient Access Representative is responsible for registering, scheduling, and preregistering patients for various healthcare services

Job Summary

  • The Patient Access Representative is responsible for registering, scheduling, and preregistering patients for various healthcare services.
  • Employees will work face-to-face with diverse populations to ensure a seamless model of access for patients, physicians, and family members.
  • The role requires maintaining productivity and quality standards while functioning as a resource for training new team members.

Matching Summary

The Patient Access Representative is responsible for registering, scheduling, and preregistering patients for various healthcare services.

Skills & Requirements

Must-have

  • High School Diploma or GED required
  • Two years customer service experience
  • Face-to-face patient interaction skills
  • Epic system knowledge preferred
  • Medical terminology understanding

Nice-to-have

  • Ability to crosstrain staff members
  • Experience as a Super User
  • Resourceful for training new team members
  • Commitment to excellence in healthcare

Key Requirements

  • High School Diploma or GED
  • Two years customer service experience
  • Basic PC software application knowledge
  • Knowledge of medical terminology
  • Associate's or Bachelor's degree alternative

Work Rights

Not specified

Tailored Resume

Cover Letter