Client Contact Associate Iii With English And Italian Language Skills (fixed-term Contract +/- 18 Months)
Fidelity National Information Services
Poznan, Poland
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Fluent english c1 level
Italian language knowledge
1-2 years finance experience
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Fidelity National Information Services is seeking a Client Contact Associate III proficient in English and Italian for a fixed-term contract of approximately 18 months in Poznan, Poland. The role focuses on providing customer support in the fintech sector, emphasizing communication skills, accuracy, and problem-solving abilities.
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Job Summary
The role involves responding to customer inquiries ranging from everyday to complex issues while ensuring compliance with quality standards.
Candidates will verify customer orders, manage escalations, and participate in projects aimed at improving company processes.
The position offers the option to work fully remotely with necessary equipment provided by the company.
Matching Summary
Match Score: 75
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Fidelity National Information Services is seeking a Client Contact Associate III proficient in English and Italian for a fixed-term contract of approximately 18 months in Poznan, Poland. The role focuses on providing customer support in the fintech sector, emphasizing communication skills, accuracy, and problem-solving abilities.
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