As a Service Advisor you will be responsible for initiating automotive services and repairs by ascertaining vehicle performance problems and service requests
Job Summary
As a Service Advisor you will be responsible for initiating automotive services and repairs by ascertaining vehicle performance problems and service requests.
Serve as the communicator and liaison between the customer and technician; ensuring the customer’s needs are understood by the technician and the needed and recommended service/repairs are understood by the customer.
We offer best in class industry benefits: Competitive pay Medical, Dental and Vision Plans Paid Holidays & PTO Short and Long-Term Disability Paid Life Insurance 401(k) Retirement Plan Employee Stock Purchase Plan Lithia Learning Center Vehicle Purchase Discounts Wellness Programs.
Matching Summary
As a Service Advisor you will be responsible for initiating automotive services and repairs by ascertaining vehicle performance problems and service requests.
Skills & Requirements
Must-have
initiating automotive services and repairs
writing repair orders
customer records management
liaison between customer and technician
administer manufacturer warranty
Nice-to-have
earning customers for life
team player focused on customer service
bilingual preferred
Key Requirements
Previous Service Advisor experience preferred
Prior automotive technician experience a plus
Basic mechanical understanding of automobile
Acceptable driving record and valid driver's license
High school graduate or equivalent, 18 years or older