Hotel Guest Service Representative - Courtyard Olympia
bmihospitality
Olympia, WA, USA
Base: $18.00 ph; bonus/equity: up to $400 pm; bene...
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Check-in procedures
Answering inquiries
Financial transactions
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The Courtyard by Marriott Olympia is seeking a part-time Hotel Guest Service Representative to provide excellent customer service, handle check-in procedures, and support guest inquiries. Ideal candidates should possess strong computer skills and prior customer service experience. The role offers competitive pay and attractive benefits after a qualification period.
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Job Summary
Greets and completes standard check-in procedures for arriving guests, using both manual and computerized methods, ensuring guest satisfaction.
Maintains good customer relations by staying informed of all in-house and area functions in order to answer questions and concerns with timely and knowledgeable responses, both in person, via email, and on the phone.
Benefits include medical, dental, and vision offered after qualification period, competitive performance bonuses of up to $400 per month, and 401k with match offered after qualification period.
Matching Summary
Match Score: 75
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The Courtyard by Marriott Olympia is seeking a part-time Hotel Guest Service Representative to provide excellent customer service, handle check-in procedures, and support guest inquiries. Ideal candidates should possess strong computer skills and prior customer service experience. The role offers competitive pay and attractive benefits after a qualification period.
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Salary
Base: $18.00 per hour; Bonus/Equity: up to $400 per month; Benefits: Medical, dental, vision, 401k with match, employee discounts, paid sick leave, vacation time, overtime pay