Semillero Agente De Servicio Al Cliente Pt Yyz

Aerovias del Continente Americano S.A. Avianca

Toronto, CA
On-site
Excellence in service
Agile and timely treatment
Safe flight operations
In this role, you will perform and ensure excellence in service, providing agile and timely treatment; in order to comply with the duties and responsibilities established in the operational manuals and the Integral Management System

Job Summary

  • In this role, you will perform and ensure excellence in service, providing agile and timely treatment; in order to comply with the duties and responsibilities established in the operational manuals and the Integral Management System.
  • Attend, guide, and direct passengers at each point of contact, in accordance with established procedures; in order to ensure that flight operations are handled safely and to achieve quality in service.
  • Ensure excellent customer service, through the satisfaction of their needs and requirements; in order to guarantee the continuous improvement of the organization.

Matching Summary

In this role, you will perform and ensure excellence in service, providing agile and timely treatment; in order to comply with the duties and responsibilities established in the operational manuals and the Integral Management System.

Skills & Requirements

Must-have

  • excellence in service
  • agile and timely treatment
  • safe flight operations
  • customer needs satisfaction
  • support supervisors and leaders

Nice-to-have

  • grow and develop
  • highly trained and diverse team
  • continuous improvement

Key Requirements

  • 6 months of experience in service and customer care
  • High school finalizado
  • English B2 – indispensable
  • Documents with authorization to work in Canada

Work Rights

Authorization to work in Canada required

Tailored Resume

Cover Letter