Not specified; annual bonus plan based on performa...
Fluent english communication skills
Willingness to learn it troubleshooting
Ability to work in a diverse team
Sun Life is seeking a Service Desk Agent to provide exceptional customer service and IT support to employees globally
Job Summary
Sun Life is seeking a Service Desk Agent to provide exceptional customer service and IT support to employees globally.
The role includes structured training for the first six weeks to build confidence in handling technical issues like password resets and software setup.
Employees enjoy a comprehensive benefits package including private health insurance, pension schemes, and opportunities for career progression within a supportive culture.
Matching Summary
Sun Life is seeking a Service Desk Agent to provide exceptional customer service and IT support to employees globally.
Salary
Not specified; Annual bonus plan based on performance; Benefits include 22-25 days leave and 100% private health insurance
Skills & Requirements
Must-have
Fluent English communication skills
Willingness to learn IT troubleshooting
Ability to work in a diverse team
Nice-to-have
Prior IT background or formal courses
Confidence speaking French on phone
Interest in puzzle solving and helping others
Key Requirements
English language proficiency required
No prior IT experience mandatory due to training provided