Manager, Finance Operations Intelligence & Analytics

Western Union

Santa Ana, Costa Rica
Hybrid - minimum of three days a week onsite in santa ana, costa rica.
Operational intelligence and analytics
Advanced analytics and dashboards
Data visualization and bi tools
Western Union is seeking a Manager for their Finance Operations Intelligence & Analytics team in Santa Ana, Costa Rica. The role involves leading analytics functions to support digital payments and finance operations, requiring strong experience in data visualization and financial services

Job Summary

  • This role is responsible for leading the operational intelligence, insights, and analytics function supporting digital payments infrastructure, digital bank, finance operations, and global collections.
  • You will deliver meaningful data insights, advanced analytics, and operational performance reporting that drive strategic decision-making and operational optimization across regions.
  • Benefits include short-term incentives, multiple health insurance options, accident and life insurance, and access to best-in-class development platforms.

Matching Summary

Match Score: 85

Western Union is seeking a Manager for their Finance Operations Intelligence & Analytics team in Santa Ana, Costa Rica. The role involves leading analytics functions to support digital payments and finance operations, requiring strong experience in data visualization and financial services.

Skills & Requirements

Must-have

  • Operational intelligence and analytics
  • Advanced analytics and dashboards
  • Data visualization and BI tools
  • SQL, Excel, Power BI proficiency
  • Financial services or digital payments experience

Nice-to-have

  • Process automation technologies experience
  • AI for Business certifications
  • Lean Six Sigma Green Belt
  • Visa/Mastercard dispute resolution knowledge

Key Requirements

  • MBA or master’s degree
  • More than 5 years of experience leading teams
  • 5+ years in financial services or digital payments
  • Experience with Excel, SQL, Power BI, Python, R-Studio, Snowflake
  • Experience with Big Data platforms, Machine Learning, AI concepts

Work Rights

Not specified

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