As a Customer Journey Expert (CJE) you have an end-to-end responsibility for delivering and managing the solutions in systems, services and channels
Job Summary
As a Customer Journey Expert (CJE) you have an end-to-end responsibility for delivering and managing the solutions in systems, services and channels.
We are building the next generation WCS platform: migrating ING’s WCS functionality to a new platform, that is future proof and that will deliver all the required functionality to the organization.
We want to make sure that it’s possible for you to strike the right balance between your career and your private life.
Matching Summary
As a Customer Journey Expert (CJE) you have an end-to-end responsibility for delivering and managing the solutions in systems, services and channels.
Skills & Requirements
Must-have
Product Owner role within a squad
Agile Way of Working expertise
Technical product development and delivery
End-to-end responsibility for solutions
Translate and refine business requirements
Nice-to-have
Entrepreneurial spirit with client focus
Pro-active, creative, out-of-the-box thinker
Open and transparent communicator
Energetic and motivating team player
ING's Orange behaviour
Key Requirements
8 years of working experience
Master's or bachelor's degree
Experience with Trade products (Supply Change Finance, Receivables Finance or Factoring)
Excellent written and verbal English communication skills