Telecommunications Analyst Ii

Summit Healthcare Mgmt

Franklin, TN, US
Onsite
Voice telephony environment management
Telephony endpoint deployment and configuration
Vendor relationship management
Summit Healthcare Management is seeking a Telecommunications Analyst II for a fully onsite role in Franklin, TN. The position involves managing voice telecommunication services, resolving service requests, and collaborating with vendors to ensure system reliability while emphasizing customer satisfaction

Job Summary

  • The IT Telecommunications Analyst ensures reliable and efficient voice telecommunication services by managing service requests, assets, and user/device provisioning, while maintaining documentation and supporting process improvements.
  • Summit Healthcare Mgmt offers a comprehensive benefit plan and a competitive salary commensurate with experience and qualifications.
  • Summit BHC is dedicated to serving Veterans with specialized programming and values the unique strengths of the military community.

Matching Summary

Match Score: 85

Summit Healthcare Management is seeking a Telecommunications Analyst II for a fully onsite role in Franklin, TN. The position involves managing voice telecommunication services, resolving service requests, and collaborating with vendors to ensure system reliability while emphasizing customer satisfaction.

Skills & Requirements

Must-have

  • voice telephony environment management
  • telephony endpoint deployment and configuration
  • vendor relationship management
  • troubleshooting telephony issues
  • telecom equipment inventory management

Nice-to-have

  • process and tool enhancements
  • customer service focus
  • collaboration on project implementation
  • attention to detail
  • ability to work in fast paced environment

Key Requirements

  • Bachelor’s degree preferred
  • Certifications and/or prior experience considered
  • Strong telecom knowledge
  • Ability to travel to other facilities
  • Excellent interpersonal and communication skills

Work Rights

Not specified

Tailored Resume

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