Customer Liaison Agent

Travel + Leisure Co

Competitive salary pyckage; kpi + performance-base...
Not specified (potentially hybrid or onsite, but not clearly defined in the job description)
Experience in fast-paced sales environment
Confident collecting financial information
Strong communication and phone manner
Travel + Leisure Co is seeking a Customer Liaison Agent to join their sales team, focusing on converting customer interest into sales while providing excellent service. The ideal candidate should possess experience in finance or customer service, strong communication skills, and the ability to build rapport with customers

Job Summary

  • The role involves owning the back end of the sale and acting as a trusted closer to guide customers through the Application for Finance process.
  • Candidates will use serviceability calculators and credit checks to validate income documentation and ensure deals are finalized promptly via DocuSign.
  • The company offers a competitive salary package, discounted hotel stays across Australia, Fiji, and New Zealand, along with subsidized private health cover.

Matching Summary

Match Score: 85

Travel + Leisure Co is seeking a Customer Liaison Agent to join their sales team, focusing on converting customer interest into sales while providing excellent service. The ideal candidate should possess experience in finance or customer service, strong communication skills, and the ability to build rapport with customers.

Salary

Competitive salary package; KPI and performance-based incentives; Discounted hotel stays and subsidized private health cover

Skills & Requirements

Must-have

  • Experience in fast-paced sales environment
  • Confident collecting financial information
  • Strong communication and phone manner
  • Ability to assess basic affordability
  • High attention to detail and accuracy

Nice-to-have

  • Natural relationship-builder skills
  • Previous finance or customer service experience
  • KPI-driven mindset for speed and accuracy
  • Flexible to work rotating roster including weekends

Key Requirements

  • Experience in similar role ideally within finance or sales support
  • Flexibility to work weekends and public holidays

Work Rights

Not specified

Tailored Resume

Cover Letter