Correspondence Liaison, Operations Assistant Iii (ncs) - Mayor's Office Of Constituent Services

Baltimore City Council

Baltimore, Maryland, United States
Base: $56,607.00 - $90,572.00 annually; bonus/equi...
Bachelor's degree preferred
Two years related experience
Technical and creative writing skills
The Correspondence Unit Liaison is responsible for providing customer service assistance to constituents via all written formats including fax, email, and US mail

Job Summary

  • The Correspondence Unit Liaison is responsible for providing customer service assistance to constituents via all written formats including fax, email, and US mail.
  • This position serves as a liaison between constituents and various city agencies on behalf of the Mayor to satisfy their requests.
  • The City of Baltimore offers comprehensive benefits including medical, dental, vision, life insurance, and wellness programs.

Matching Summary

The Correspondence Unit Liaison is responsible for providing customer service assistance to constituents via all written formats including fax, email, and US mail.

Salary

Base: $56,607.00 - $90,572.00 Annually; Bonus/Equity: Not specified; Benefits: Medical, prescription drug, dental, vision, optional life, AD&D, FSA plans

Skills & Requirements

Must-have

  • Bachelor's degree preferred
  • Two years related experience
  • Technical and creative writing skills
  • Knowledge of government structure
  • Microsoft Word Excel Outlook proficiency

Nice-to-have

  • Strong organization and time management
  • Ability to work in a team environment
  • Knowledge of Baltimore City history
  • Experience with diverse groups
  • High level of research skills

Key Requirements

  • Bachelor's degree or equivalent combination
  • Two years of related experience
  • Criminal background check eligibility
  • Six-month mandatory probation period

Work Rights

Not specified

Tailored Resume

Cover Letter