Automotive Fixed Operations Manager

Crater Lake Ford

Grants Pass, OR, United States
On-site
Manage service and parts staff
Ensure exceptional customer service
Attain performance targets
Crater Lake Ford is seeking a Fixed Operations Manager to oversee Service and Parts staff, ensuring exceptional customer service and performance targets are met. The role involves recruiting, training, and developing personnel while acting as a liaison between the dealership and corporate offices

Job Summary

  • The Fixed Operations Manager manages the activities of all Service and Parts related staff ensuring exceptional customer service and the attainment of Lithia’s performance targets.
  • This individual is responsible for the hiring, training and development of all related personnel.
  • We offer best in class industry benefits including competitive pay, opportunities for career advancement, Medical, Dental and Vision Plans, and a 401(k) Retirement Plan.

Matching Summary

Match Score: 85

Crater Lake Ford is seeking a Fixed Operations Manager to oversee Service and Parts staff, ensuring exceptional customer service and performance targets are met. The role involves recruiting, training, and developing personnel while acting as a liaison between the dealership and corporate offices.

Skills & Requirements

Must-have

  • Manage service and parts staff
  • Ensure exceptional customer service
  • Attain performance targets
  • Hiring, training, and development
  • Compliance with company policies
  • Resolve customer concerns
  • Maintain professional environment

Nice-to-have

  • Strong attention to detail
  • Sense of urgency
  • Excellent communication skills
  • Adapt to change
  • Focus on results
  • Believes in humility
  • Desires to keep learning

Key Requirements

  • High School graduate or equivalent
  • 18 years or older

Work Rights

Not specified

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