Customer Experience Representative

559

Cambridge, ON, Canada
Engage with customers to understand needs
Educate customers on cannabis products
Participate in merchandising activities
You will be responsible for ensuring the store is in tip-top shape and will become masters in everything cannabis

Job Summary

  • You will be responsible for ensuring the store is in tip-top shape and will become masters in everything cannabis.
  • Engage in conversation and build relationships to understand specific customer needs and facilitate a welcoming atmosphere.
  • Comply with all OH&S policies and procedures and support social responsibility programs.

Matching Summary

You will be responsible for ensuring the store is in tip-top shape and will become masters in everything cannabis.

Skills & Requirements

Must-have

  • Engage with customers to understand needs
  • Educate customers on cannabis products
  • Participate in merchandising activities
  • Maintain product and service knowledge
  • Complete customer transactions on POS
  • Comply with OH&S policies

Nice-to-have

  • Go-getters who love meeting people
  • Cultivate relationships with customers
  • Eager to learn about the industry
  • Charismatic and positive attitude
  • Think on your feet and problem solve

Key Requirements

  • Minimum 2-years customer service experience
  • Minimum 2-years retail/hospitality experience
  • High School Diploma or equivalent
  • Valid CannSell certification
  • Must pass Criminal Record Check
  • Must be 19 years of age or older

Work Rights

Not specified

Tailored Resume

Cover Letter