Effectively monitor and maintain the bank’s critical technology infrastructure and resolve more complex technical issues, whilst minimising disruption to operations
Job Summary
Effectively monitor and maintain the bank’s critical technology infrastructure and resolve more complex technical issues, whilst minimising disruption to operations.
Develop the support model and service offering to improve the service to customers and stakeholders.
Join us as a Product Control GTSM Support Analyst at Barclays where you'll spearhead the evolution of our digital landscape, driving innovation and excellence.
Matching Summary
Effectively monitor and maintain the bank’s critical technology infrastructure and resolve more complex technical issues, whilst minimising disruption to operations.
Skills & Requirements
Must-have
production support experience
accounting principles in financial institutions
Windows, Unix/Linux, database technologies
Investment Banking domain experience
monitoring tools and metrics utilization
analysis of system logs and error messages
Nice-to-have
PnL/IVC business area exposure
high energy, results-oriented
well organized with excellent time management
driving attitude and engineering mindset
team player with excellent situational awareness
conflict resolution and continuous improvement
cloud and DevOps principles knowledge
Key Requirements
Experience with production support
Experience with accounting principles and practices
Experience with Windows, Unix/Linux, Oracle & MS-SQL
Experience in Investment Banking domain
Experience with PnL/IVC business area preferred
Experience with automation
Experience with cloud and DevOps principles desired