Product Consultant

Force Information Systems Limited (FIS)

Remote, United Kingdom
Fully remote
Application support to customers
Developing tools for data extraction
Software configuration and customization
The Product Consultant provides application support to customers, with a focus on developing tools that enable clients to efficiently extract and interpret data from our products

Job Summary

  • The Product Consultant provides application support to customers, with a focus on developing tools that enable clients to efficiently extract and interpret data from our products.
  • Responsibilities include designing and configuring software solutions, developing tools that enable clients to extract and interpret data from the system, and creating reporting solutions and dashboards.
  • Harris offers an extremely competitive UK employee benefits programme, including 5 Personal Days leave entitlement over and above the standard 25 days holiday and bank holidays, and an annual Lifestyle Reward of £325.

Matching Summary

The Product Consultant provides application support to customers, with a focus on developing tools that enable clients to efficiently extract and interpret data from our products.

Skills & Requirements

Must-have

  • application support to customers
  • developing tools for data extraction
  • software configuration and customization
  • analytical data reporting tools
  • cross-functional team collaboration
  • strong problem-solving abilities
  • outstanding client service

Nice-to-have

  • dynamic, well-spoken, patient individual
  • keen eye for detail
  • thrive in fast-paced environment
  • proactive self-starter
  • versatile and flexible across tasks
  • Police Professional Standards environment experience

Key Requirements

  • Proven experience in software configuration
  • Proven experience in software customization
  • Proven experience in reporting
  • Proven experience in user training
  • Experience using analytical data reporting tools
  • Experience working in a cross-functional team
  • Minimum 5 years continuous residency in the UK

Work Rights

Must pass Police vetting process

Tailored Resume

Cover Letter