Banking Services Group Leader Iii - Banking Controls
MTB (M&T Bank)
Buffalo, New York, United States
Base: $26.00 - $43.34 hourly; bonus/equity: not sp...
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Monitor workflow and serve as liaison
Provide training and coaching to team
Approve daily work and productivity reports
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M&T Bank is seeking a Banking Services Group Leader III to guide workflow and manage a team within their Banking Controls unit in Buffalo, New York. The role involves training and coaching team members, overseeing daily operations, and ensuring adherence to regulatory standards while promoting a culture of belonging.
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Job Summary
Serves as team leader within assigned Banking Controls unit with guidance from manager, guiding workflow, managing exceptions, and assisting in process improvement and related projects.
Provides training and coaching to the assigned Banking Controls team on daily work functions, approves daily work, and assists with onboarding new hires.
Maintains currency of team procedures, completes quality assurance control reviews, and participates in special projects as assigned.
Matching Summary
Match Score: 75
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M&T Bank is seeking a Banking Services Group Leader III to guide workflow and manage a team within their Banking Controls unit in Buffalo, New York. The role involves training and coaching team members, overseeing daily operations, and ensuring adherence to regulatory standards while promoting a culture of belonging.
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Salary
Base: $26.00 - $43.34 Hourly; Bonus/Equity: Not specified; Benefits: Not specified
Skills & Requirements
Must-have
Monitor workflow and serve as liaison
Provide training and coaching to team
Approve daily work and productivity reports
Maintain team procedures and quality assurance
Manage and guide on exceptions
Identify process improvement opportunities
Reconcile general ledger as required
Resolve customer issues and escalations
Provide vendor support and problem resolution
Resolve regulatory complaints
Review and approve wire transfers
Adhere to risk and regulatory standards
Nice-to-have
Promote an environment that supports belonging
Reflects the M&T Bank brand
Key Requirements
Minimum 5 years higher education and/or relevant work experience
Work leadership experience
Strong customer service skills
Knowledge of relevant spreadsheet, word processing and presentation software