Ae產品應用工程師 - Industrial Iot (iag/ 內湖瑞光)

7

Taipei, Taiwan
Product application support
Customer technical support
Product evaluation testing
Assist customers with product application issues, provide application examples or documents, and teach customers how to use the products, as well as provide pre-consultation and post-product technical support for specific integration projects

Job Summary

  • Assist customers with product application issues, provide application examples or documents, and teach customers how to use the products, as well as provide pre-consultation and post-product technical support for specific integration projects.
  • Analyze customer application issues by replicating them after receiving field information from global FAEs, and collaborate with the product department RD to solve problems.
  • During the new product development phase, evaluate and test product applications from a customer's perspective, and provide suggestions to the product department on user-friendly interfaces and special software/hardware applications to enhance product user-friendly features.

Matching Summary

Assist customers with product application issues, provide application examples or documents, and teach customers how to use the products, as well as provide pre-consultation and post-product technical support for specific integration projects.

Skills & Requirements

Must-have

  • product application support
  • customer technical support
  • product evaluation testing
  • provide technical advice

Nice-to-have

  • user friendly interface enhancement
  • AI tool utilization
  • cross functional collaboration

Key Requirements

  • Bachelor's or Master's degree
  • No work experience required
  • English communication skills
  • Basic programming concept
  • Analytical and logical thinking
  • AI tool proficiency

Work Rights

Not specified

Tailored Resume

Cover Letter