Guest Experience Lead |NYC Uptown

Lululemon

New York, New York, United States
Base: $24.00 - $27.61ph; bonus: $2.00ph target; be...
On-site
1 year retail or customer experience
Ability to lead from the floor
Technical product education delivery
The Guest Experience Lead is responsible for ensuring all guests receive a quality in-store experience through technical product education

Job Summary

  • The Guest Experience Lead is responsible for ensuring all guests receive a quality in-store experience through technical product education.
  • This role involves acting as Supervisor on Duty to assess business needs, motivate the team, and drive sales targets.
  • Employees are eligible for competitive bonus programs, extended health benefits, and extensive development course offerings.

Matching Summary

The Guest Experience Lead is responsible for ensuring all guests receive a quality in-store experience through technical product education.

Salary

Base: $24.00 - $27.61/hour; Bonus: $2.00/hour target; Benefits: Extended health, dental, PTO, retirement matching

Skills & Requirements

Must-have

  • 1 year retail or customer experience
  • Ability to lead from the floor
  • Technical product education delivery
  • Review daily business data metrics
  • Participate in hiring process

Nice-to-have

  • Experience in leading delegated tasks
  • Mentoring or assisting peers
  • Food safety certification for experiential stores
  • High school diploma or equivalent
  • Creating inclusive team environment

Key Requirements

  • Legally authorized to work in the country
  • Reliable transportation methods
  • Availability for varied shifts including weekends and holidays
  • 1 year of retail or customer experience
  • Some experience in leading or mentoring others

Work Rights

Must be legally authorized to work in the US

Tailored Resume

Cover Letter