Technical Customer Support Representative (italian Speaker)

Geotab

Madrid, Spain
On-site
Database setup
Device troubleshooting
Portal configuration
Geotab is a global leader in IoT and connected transportation, certified “Great Place to Work™,” focused on helping businesses grow and succeed while increasing safety and sustainability

Job Summary

  • Geotab is a global leader in IoT and connected transportation, certified “Great Place to Work™,” focused on helping businesses grow and succeed while increasing safety and sustainability.
  • As a Technical Support Specialist, you will provide technical expertise on database setup, device troubleshooting, and portal configuration, delivering product training and resolving complex hardware and software issues.
  • The role requires excellent communication skills in Italian and English, the ability to manage multiple timelines, and a strong analytical approach to problem-solving.

Matching Summary

Geotab is a global leader in IoT and connected transportation, certified “Great Place to Work™,” focused on helping businesses grow and succeed while increasing safety and sustainability.

Skills & Requirements

Must-have

  • database setup
  • device troubleshooting
  • portal configuration
  • product training
  • technical solutions
  • customer data security

Nice-to-have

  • strong team player
  • interpersonal skills
  • adapt to growing technology
  • problem solve well-judged decisions

Key Requirements

  • 1-3 years customer service/support experience
  • Excellent Italian and English communication
  • Expert level Excel skills
  • Comfort speaking with customers

Work Rights

Not specified

Tailored Resume

Cover Letter