Manager, Loyalty Benefits Strategy & Operations

Fanatics Sportsbook

New York, NY, United States
Base: $107,500 - $130,000 usd; bonus/equity: not s...
On-site
3-5 years corporate strategy experience
Cross-functional program leadership
Data-driven decision making skills
This role sits at the intersection of strategy, operations, and customer experience to ensure loyalty benefits are deployed with clarity and measurable impact

Job Summary

  • This role sits at the intersection of strategy, operations, and customer experience to ensure loyalty benefits are deployed with clarity and measurable impact.
  • The ideal candidate will partner across VIP Hosting, Events, Gifting Operations, Partnerships, Product, Data Science, and Finance to transform Fanatics ONE into a cohesive system.
  • Candidates must be highly structured and analytically sharp while building scalable frameworks from the ground up in a fast-paced environment.

Matching Summary

This role sits at the intersection of strategy, operations, and customer experience to ensure loyalty benefits are deployed with clarity and measurable impact.

Salary

Base: $107,500 - $130,000 USD; Bonus/Equity: Not specified; Benefits: Full-time employment benefits available

Skills & Requirements

Must-have

  • 3-5 years corporate strategy experience
  • Cross-functional program leadership
  • Data-driven decision making skills
  • Loyalty measurement framework design
  • Operational process design

Nice-to-have

  • Experience in gaming or hospitality
  • SQL and Tableau proficiency
  • Comfort operating in ambiguity
  • Strong analytical problem solving
  • Salesforce familiarity

Key Requirements

  • 3-5 years experience in corporate strategy or consulting
  • Demonstrated ability to manage complex cross-functional initiatives
  • Highly organized with strong attention to detail

Work Rights

Not specified

Tailored Resume

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