IT Production Support Engineer

U3 INFOTECH PTE. LTD.

Singapore
Onsite shift-support model (24/7)
As400 production support experience
Unix/linux shell scripting skills
Sql query writing and log parsing
U3 Infotech Pte. Ltd. is seeking an IT Production Support Engineer for a 12-month extendable contract in Singapore. The role involves investigating production issues, managing user queries, and ensuring system availability, with a focus on AS400, Unix, and SQL-related tasks

Job Summary

  • The role involves investigating production issues and managing user responses within strict SLA timeframes.
  • Candidates must possess hands-on experience with AS400, Unix shell scripting, and SQL for incident resolution.
  • The position requires working in a high-pressure environment with a 24/7 onsite shift support model.

Matching Summary

Match Score: 85

U3 Infotech Pte. Ltd. is seeking an IT Production Support Engineer for a 12-month extendable contract in Singapore. The role involves investigating production issues, managing user queries, and ensuring system availability, with a focus on AS400, Unix, and SQL-related tasks.

Skills & Requirements

Must-have

  • AS400 production support experience
  • Unix/Linux shell scripting skills
  • SQL query writing and log parsing
  • 2+ years financial sector support
  • 24/7 onsite shift work availability

Nice-to-have

  • ITIL service operation methodology knowledge
  • Disaster Recovery exercise participation
  • Control-M and Splunk monitoring tools
  • Market data system understanding

Key Requirements

  • 2 or more years production support experience
  • Experience in bank or financial vendors
  • Willingness to work onsite shift-support model

Work Rights

Not specified

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