[Entry Level] 1 Year Insurance Admin/Customer Service (Up to $4,000) #BTS

RECRUIT EXPRESS PTE LTD

Singapore, Singapore
Up to $4,000; not specified; not specified pm
Manage walk-in policyholder queries
Assess and manage appeals and complaints
Ensure timely issue closure
The role involves managing inquiries from policyholders and financial representatives regarding policy matters

Job Summary

  • The role involves managing inquiries from policyholders and financial representatives regarding policy matters.
  • Candidates will be responsible for assessing appeals, feedback, and minor complaints to ensure operational turnaround times are met.
  • Unresolved issues handled at the counter must be promptly followed up within stipulated timeframes.

Matching Summary

Match Score: 70

The role involves managing inquiries from policyholders and financial representatives regarding policy matters.

Salary

Up to $4,000; Not specified; Not specified

Skills & Requirements

Must-have

  • Manage walk-in policyholder queries
  • Assess and manage appeals and complaints
  • Ensure timely issue closure
  • Follow up on unresolved counter issues

Nice-to-have

  • Proficient in MS Office applications
  • Diploma or Degree holder
  • Interest in insurance sector

Key Requirements

  • Diploma/Degree in relevant disciplines
  • Proficiency in MS Office

Work Rights

Not specified

Tailored Resume

Cover Letter