Service Desk Analyst

Markel Corp

Leeds, United Kingdom
Hybrid
Help desk software knowledge
Customer service expertise
Flexible working hours
We are looking for an individual to provide 1st line IT support for all employees of Markel International

Job Summary

  • We are looking for an individual to provide 1st line IT support for all employees of Markel International.
  • The successful candidate will resolve issues surrounding computer hardware, software, network, and telecommunications systems.
  • Markel celebrates the value of a diverse workforce that brings experience and expertise from a wide variety of backgrounds.

Matching Summary

We are looking for an individual to provide 1st line IT support for all employees of Markel International.

Skills & Requirements

Must-have

  • help desk software knowledge
  • customer service expertise
  • flexible working hours

Nice-to-have

  • enthusiastic about customer productivity
  • ability to manage multiple tasks
  • strong interpersonal skills

Key Requirements

  • Associates degree or 1 year experience
  • ITIL Foundation V3 or V4 Certification a plus

Work Rights

Not specified

Tailored Resume

Cover Letter