Client Responsiveness And Accountability Assistant
401
Client feedback collection and analysis
Community engagement facilitation
Standard operating procedures (sop) management
The International Rescue Committee (IRC) is a global humanitarian organization dedicated to restoring health, safety, education, economic wellbeing, and power to people devastated by conflict and disaster
Job Summary
The International Rescue Committee (IRC) is a global humanitarian organization dedicated to restoring health, safety, education, economic wellbeing, and power to people devastated by conflict and disaster.
The Client Responsiveness And Accountability Assistant supports the implementation of feedback mechanisms, organizes focus groups, and prepares reports to ensure beneficiary voices inform project design and implementation.
IRC values integrity, service, accountability, and equality, and is committed to safeguarding beneficiaries and promoting gender equality and diversity in all operations.
Matching Summary
The International Rescue Committee (IRC) is a global humanitarian organization dedicated to restoring health, safety, education, economic wellbeing, and power to people devastated by conflict and disaster.
Skills & Requirements
Must-have
Client feedback collection and analysis
Community engagement facilitation
Standard operating procedures (SOP) management
Data analysis and report preparation
Proactive and reactive feedback mechanisms
French communication skills
Nice-to-have
English language proficiency
Experience with CommCare and Power BI
Focus on women and marginalized groups empowerment
Multi-tasking and problem-solving skills
Respect for diversity and inclusion
Strong interpersonal and presentation skills
Key Requirements
Bachelor's degree in humanitarian assistance or related field
Minimum 2 years humanitarian experience
Experience in accountability to affected populations (AAP)