Prozessmanager Customer Data (w/m/d)

ING Group

Not specified; not specified; benefits include pen...
Hybrid
End-to-end customer data project ownership
Agile project management experience
Regulatory compliance and governance knowledge
You will take end-to-end responsibility for customer data projects ensuring smooth workflows throughout the entire customer journey

Job Summary

  • You will take end-to-end responsibility for customer data projects ensuring smooth workflows throughout the entire customer journey.
  • The role involves leading agile project teams, managing sprint events, and coordinating interdisciplinary stakeholders to deliver high-quality results.
  • Employees benefit from a hybrid work model, individual development budgets, and various perks like a free Germany ticket and bike leasing.

Matching Summary

You will take end-to-end responsibility for customer data projects ensuring smooth workflows throughout the entire customer journey.

Salary

Not specified; Not specified; Benefits include pension, asset-building contributions, free Germany ticket, bike leasing, and meal subsidies

Skills & Requirements

Must-have

  • End-to-end customer data project ownership
  • Agile project management experience
  • Regulatory compliance and governance knowledge
  • Customer journey design expertise
  • Stakeholder coordination across disciplines

Nice-to-have

  • International cultural openness
  • Technological innovation identification
  • Strong leadership and communication skills
  • High level of self-initiative
  • Experience in regulated banking environments

Key Requirements

  • Several years of complex project management experience
  • Proven experience with customer data processes
  • Fluency in German and English required
  • Expertise in Scrum, Kanban, Jira, and Confluence

Work Rights

Not specified

Tailored Resume

Cover Letter