Refuerzo De Verano Oficina Sevilla

ING

Sevilla, Spain
Not specified; likely in-office based on job nature.
Manage customer interactions in office
Execute banking procedures and operations
Identify cross-selling opportunities
The job posting is for a Summer Refuerzo position at ING in Sevilla, Spain, focused on managing customer interactions in the bank's office to enhance the customer experience while meeting operational and commercial needs. Candidates must have relevant educational qualifications, certifications, and at least one year of experience in customer service within the banking sector

Job Summary

  • The role involves managing customer interactions in the office to meet the bank's strategy and provide an outstanding customer experience.
  • Employees are responsible for informing clients about product offerings and proactively seeking cross-selling opportunities based on their financial needs.
  • Staff must execute banking operations efficiently while adhering to internal audit norms, security protocols, and established procedures.

Matching Summary

Match Score: 75

The job posting is for a Summer Refuerzo position at ING in Sevilla, Spain, focused on managing customer interactions in the bank's office to enhance the customer experience while meeting operational and commercial needs. Candidates must have relevant educational qualifications, certifications, and at least one year of experience in customer service within the banking sector.

Skills & Requirements

Must-have

  • Manage customer interactions in office
  • Execute banking procedures and operations
  • Identify cross-selling opportunities
  • Ensure compliance with audit standards
  • Demonstrate knowledge of financial products

Nice-to-have

  • Proactive approach to sales
  • High standards in customer experience
  • Knowledge of bank channels and market

Key Requirements

  • Degree in Law, Economics, or Business Administration
  • MIFID II certification
  • LCI certificate
  • Insurance certification
  • 1 year minimum experience in banking customer service
  • Knowledge of banking operations and sales techniques

Work Rights

Not specified

Tailored Resume

Cover Letter