Bilingual Mortgage Telesales Representative (safe Act) – Hybrid

Citi Handlowy

Irving, Texas, United States
Base: $60,000.00; bonus/equity: discretionary + fo...
Hybrid
Bilingual english spanish proficiency
Inbound outbound telesales experience
Mortgage loan product knowledge
Citi Handlowy is seeking a Bilingual Mortgage Telesales Representative in Irving, Texas, to engage with customers regarding loan products while ensuring compliance with relevant regulations. The role requires strong sales skills, analytical thinking, and the ability to build rapport with clients in both English and Spanish

Job Summary

  • The role involves conducting inbound and outbound sales calls to consult customers on available loan products while exercising independent judgment.
  • Candidates must strictly adhere to phone schedules and manage underwriting, government, and compliance guidelines throughout the loan process.
  • Citi offers competitive benefits including medical, dental, vision coverage, 401(k), life insurance, and paid time off packages.

Matching Summary

Match Score: 85

Citi Handlowy is seeking a Bilingual Mortgage Telesales Representative in Irving, Texas, to engage with customers regarding loan products while ensuring compliance with relevant regulations. The role requires strong sales skills, analytical thinking, and the ability to build rapport with clients in both English and Spanish.

Salary

Base: $60,000.00; Bonus/Equity: Discretionary and formulaic incentive awards possible; Benefits: Medical, dental, vision, 401(k), life, accident, disability, wellness programs, PTO

Skills & Requirements

Must-have

  • Bilingual English Spanish proficiency
  • Inbound outbound telesales experience
  • Mortgage loan product knowledge
  • Financial analysis and credit assessment
  • Compliance with SAFE Act regulations
  • Pipeline management and lead conversion

Nice-to-have

  • Relationship building and rapport development
  • Cross-sell and referral opportunities
  • Independent judgment in complex scenarios
  • Tact and diplomacy in sensitive communications
  • Results driven and detail oriented mindset

Key Requirements

  • 2-4 years previous sales or finance experience
  • High School diploma or equivalent required
  • Register as mortgage loan originator with NMLS Registry
  • Obtain unique identifier from Registry before engaging
  • Fingerprinting required unless already on file within 3 years

Work Rights

Not specified

Tailored Resume

Cover Letter