Product Support Manager - Marine

Rolls-Royce Group

Novi, MI, US
Base: $103,576 - $168,311 annually; bonus/equity: ...
Service engineering support within after-sales
Technical point of contact for service issues
Coordination of international project teams
Join us and you’ll develop your skills and expertise to the very highest levels, working in an international environment for a company known the world over for its brilliance

Job Summary

  • Join us and you’ll develop your skills and expertise to the very highest levels, working in an international environment for a company known the world over for its brilliance.
  • Provide product support management and service advisement for international marine key customers, fleet operators, shipyards and service network regarding technical, quality related and organizational topics.
  • Rolls-Royce provides a comprehensive and competitive Total Rewards package that includes base pay and a discretionary bonus plan along with various benefits such as health insurance, 401(k) with company match, paid time off, and tuition reimbursement.

Matching Summary

Join us and you’ll develop your skills and expertise to the very highest levels, working in an international environment for a company known the world over for its brilliance.

Salary

Base: $103,576 - $168,311 annually; Bonus/Equity: discretionary bonus plan; Benefits: health, dental, vision, disability, life insurance, 401(k) with company match, paid time off, tuition reimbursement

Skills & Requirements

Must-have

  • service engineering support within after-sales
  • technical point of contact for service issues
  • coordination of international project teams
  • maintenance contract optimization
  • failure analysis and rectification
  • customer requirements implementation

Nice-to-have

  • strategic relationship enhancement
  • strong problem-solving skills
  • excellent communication skills
  • ability to adapt to different cultures
  • self-starter with independent working ability
  • proficient with MS Office Suite

Key Requirements

  • BS in Mechanical Engineering
  • 5 years experience in service engineering support
  • authorized to work in the U.S. without sponsorship
  • ability and willingness to travel 50-90%
  • excellent English communication skills

Work Rights

Authorized to work in the U.S. without sponsorship

Tailored Resume

Cover Letter