Administrator - Life & Pensions

Capita (digital)

Cheltenham, United Kingdom
Hybrid
Customer correspondence processing
Telephone and written query handling
Team culture contribution
Process customer correspondence and handle a range of queries both over the telephone and in writing

Job Summary

  • Process customer correspondence and handle a range of queries both over the telephone and in writing.
  • Identify opportunities to build customer relationships and provide excellent customer service.
  • You will be given fantastic training and development for your career.

Matching Summary

Process customer correspondence and handle a range of queries both over the telephone and in writing.

Skills & Requirements

Must-have

  • Customer correspondence processing
  • Telephone and written query handling
  • Team culture contribution
  • General administrative duties
  • Strong PC / MS Office skills
  • Good numeracy and literacy

Nice-to-have

  • Customer relationship building
  • Adaptability to remote work
  • Proactive opportunity identification

Key Requirements

  • Previous administrative role experience
  • Excellent customer service ability
  • Experience in regulated Financial Services preferred
  • Effective written and telephone communication
  • Teamwork and workload management
  • Ability to write letters to customers

Work Rights

Not specified

Tailored Resume

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