Siam Specialist – Change & Release Manager

KONE GmbH

Chennai, India
It change management
Change advisory board (cab)
Itsm tool knowledge
The Change & Release Specialist is responsible for managing requests for change through their lifecycle, assisting with communication, training, stakeholder engagement, and coaching service managers and suppliers on processes

Job Summary

  • The Change & Release Specialist is responsible for managing requests for change through their lifecycle, assisting with communication, training, stakeholder engagement, and coaching service managers and suppliers on processes.
  • Key responsibilities include enforcing change compliance, reviewing implemented changes, coordinating Change Requests through the CAB, and applying best practices for continuous improvement.
  • KONE is a global leader in elevators, escalators, and automatic building doors, focused on improving the flow of urban life through innovative and sustainable digital solutions.

Matching Summary

The Change & Release Specialist is responsible for managing requests for change through their lifecycle, assisting with communication, training, stakeholder engagement, and coaching service managers and suppliers on processes.

Skills & Requirements

Must-have

  • IT change management
  • Change Advisory Board (CAB)
  • ITSM tool knowledge
  • DevOps and Agile concepts
  • process hygiene
  • performance goals and strategies

Nice-to-have

  • customer focused
  • curious mindset
  • collaborative working culture
  • sustainability
  • innovation

Key Requirements

  • ITIL foundation certification
  • ITSM tool reporting and configuration
  • basic Infra and Application services understanding

Work Rights

Not specified

Tailored Resume

Cover Letter