The Client Success Manager will represent the Consumer Solutions portfolio, focusing on Human Services, Post Acute, and Enterprise EMR agnostic clients
Job Summary
The Client Success Manager will represent the Consumer Solutions portfolio, focusing on Human Services, Post Acute, and Enterprise EMR agnostic clients.
This role requires coordinating with Engineering, Product Management, and Cloud departments to drive client value and resolve technical issues.
Candidates must possess exceptional presentation skills to perform platform demos for potential new clients and lead user group efforts.
Matching Summary
The Client Success Manager will represent the Consumer Solutions portfolio, focusing on Human Services, Post Acute, and Enterprise EMR agnostic clients.
Skills & Requirements
Must-have
3 years sales or account management experience
Healthcare and/or technology services background
Bachelor's degree or equivalent experience
Strong written and verbal communication skills
Experience with Salesforce CRM
Nice-to-have
Ability to thrive in fast-paced matrix environment
Experience with Human Services sector clients
Strong relationship building with C-Level leaders
Knowledge of EMR agnostic solutions
Enthusiastic customer service collaboration skills
Key Requirements
Bachelor's degree required
Minimum 3 years sales or account management experience