Customer Service Represenative

Destination Pet

Base: $14.00 - $16.00ph; bonus/equity: tips; benef...
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Answering phones and multi-tasking
Welcoming pet parents and pets
Handling cash and balancing drawer
** Destination Pet is seeking a passionate Customer Service Representative to join their team at Posh Paw. The ideal candidate will have experience in customer service, a love for both pets and people, and the ability to manage multiple tasks in a fast-paced environment. **

Job Summary

  • We are revolutionizing the pet industry and are looking for someone who can make every client feel like a VIP.
  • You will be responsible for welcoming pet parents and their furry VIPs, answering phones, touring new clients, managing check-ins and check-outs, handling payments, and responding to complaints.
  • Perks include Telehealth, 401k, and Pet Insurance, with pay starting at $14.00 - $16.00/hour DOE + tips.

Matching Summary

Match Score: 75

** Destination Pet is seeking a passionate Customer Service Representative to join their team at Posh Paw. The ideal candidate will have experience in customer service, a love for both pets and people, and the ability to manage multiple tasks in a fast-paced environment. **

Salary

Base: $14.00 - $16.00/hour; Bonus/Equity: tips; Benefits: Telehealth, 401k, Pet Insurance

Skills & Requirements

Must-have

  • Answering phones and multi-tasking
  • Welcoming pet parents and pets
  • Handling cash and balancing drawer
  • Responding to complaints professionally
  • Keeping lobby clean and welcoming

Nice-to-have

  • Fluent in human and hound
  • Part concierge, part chaos coordinator
  • Juggling phones, customers, and muddy paws

Key Requirements

  • 1+ year of customer service experience preferred
  • High school diploma or equivalent required
  • Availability on evenings, weekends, and holidays required
  • Must be able to lift 40 lbs

Work Rights

Not specified

Tailored Resume

Cover Letter