Senior Customer Success Manager

S&P Global Market Intelligence

Customer journey and touch points
Drive user adoption and product usage
Cultivate strong relationships with power users
Your role may focus on migration, onboarding or global strategic accounts

Job Summary

  • Your role may focus on migration, onboarding or global strategic accounts.
  • The team will develop and execute data driven processes to deliver world class customer experience.
  • Our benefits include: Health & Wellness, Flexible Downtime, Continuous Learning, Invest in Your Future, Family Friendly Perks.

Matching Summary

Your role may focus on migration, onboarding or global strategic accounts.

Skills & Requirements

Must-have

  • customer journey and touch points
  • drive user adoption and product usage
  • cultivate strong relationships with power users
  • data driven processes
  • tailored training sessions
  • monitor product usage

Nice-to-have

  • positive proactive attitude
  • work well in teams
  • curiosity and a shared belief
  • spirit of discovery
  • collaborate in close partnership

Key Requirements

  • 3-5 years work experience
  • Bachelor's degree required
  • Experience in financial services industry
  • Experience in a sales/account management role
  • Experience in a consultative sales or client facing role

Work Rights

Not specified

Tailored Resume

Cover Letter