Customer Service Representative

Tyler Veterinary Center

Seymour, CT, United States
On-site
Professional phone etiquette
Handle emotional clients
Maintain accurate client records
Tyler Veterinary Center is seeking a personable and skilled Client Service Representative to ensure positive client interactions at their clinic in Seymour, CT. The role involves managing appointments, operating a telephone system, and providing exceptional customer service while maintaining accurate records

Job Summary

  • As the primary point of contact at our clinic, you will play a crucial role in ensuring every client interaction results in a positive and memorable impression.
  • Empathize with clients and remain compassionate and well-mannered if a client becomes emotional or discourteous.
  • At AmeriVet, we’re committed to your growth, development, well-being, and success.

Matching Summary

Match Score: 85

Tyler Veterinary Center is seeking a personable and skilled Client Service Representative to ensure positive client interactions at their clinic in Seymour, CT. The role involves managing appointments, operating a telephone system, and providing exceptional customer service while maintaining accurate records.

Skills & Requirements

Must-have

  • Professional phone etiquette
  • Handle emotional clients
  • Maintain accurate client records
  • Operate multi-line telephone system
  • Accept and process payments

Nice-to-have

  • Adapt to multiple situations
  • Create welcoming environment
  • Deliver exceptional service

Key Requirements

  • HS Diploma or educational equivalent
  • One year of customer service experience
  • Experience with Veterinary EMR
  • Knowledge of veterinary terminology

Work Rights

Not specified

Tailored Resume

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