Director, Product Design, Ai Transformation

ServiceNow

Santa Clara, United States
$221,200 - $387,100; not specified; health plans, ...
On-site
Ai-enhanced technology
Ai-powered design solutions
Strategic client engagement
ServiceNow is seeking a Director of Product Design for AI Transformation, responsible for creating user-centered design solutions for strategic clients. The ideal candidate will have extensive experience in product design, particularly in AI integration, and will lead design teams while ensuring successful product adoption

Job Summary

  • Join the Experience team to build AI-powered design solutions, tackle mission-critical problems, and embed with customers to create real-world impact.
  • As a hands-on design leader, you will define the vision, craft compelling artifacts, guide implementation teams, and inspire stakeholders.
  • Lead and mentor teams of designers in rapid concept development, quality execution, and professional growth.

Matching Summary

Match Score: 85

ServiceNow is seeking a Director of Product Design for AI Transformation, responsible for creating user-centered design solutions for strategic clients. The ideal candidate will have extensive experience in product design, particularly in AI integration, and will lead design teams while ensuring successful product adoption.

Salary

$221,200 - $387,100; Not specified; health plans, 401(k) Plan with company match, ESPP, matching donations, flexible time away plan, family leave programs

Skills & Requirements

Must-have

  • AI-enhanced technology
  • AI-powered design solutions
  • strategic client engagement
  • on-site deployment
  • rapid prototyping
  • customer executive partnership

Nice-to-have

  • thought leadership
  • psychological safety
  • enterprise workflow platforms
  • accessibility standards
  • inclusive design practices

Key Requirements

  • 15+ years of product design experience
  • 10+ years customer-facing/consulting
  • 8+ years managing design teams
  • Experience with AI integration
  • BA/BS degree or equivalent experience

Work Rights

Not specified

Tailored Resume

Cover Letter