Technical Writer

GLOBAL PAYMENT HOLDING COMPANY

**
6 years relevant experience in writing
Research and interview subject matter experts
Create technical manuals and educational content
** Global Payments is seeking an experienced Technical Writer to create and manage technical documentation for their payment solutions. The role involves collaborating with subject matter experts and the development team to produce clear, user-friendly content and managing multiple projects simultaneously. **

Job Summary

  • The role involves researching and interviewing business and technical subject matter experts to generate original product and solution-based technical content.
  • Candidates will collaborate with development teams to create user-friendly educational materials that illustrate client benefits from new enhancements.
  • The position requires managing highly complex multiple projects, resources, and timelines while mentoring junior team members.

Matching Summary

Match Score: 75

** Global Payments is seeking an experienced Technical Writer to create and manage technical documentation for their payment solutions. The role involves collaborating with subject matter experts and the development team to produce clear, user-friendly content and managing multiple projects simultaneously. **

Skills & Requirements

Must-have

  • 6 years relevant experience in writing
  • Research and interview subject matter experts
  • Create technical manuals and educational content
  • Collaborate with development teams
  • Manage multiple projects and timelines

Nice-to-have

  • Finance industry background
  • Master's degree in Technical Communications
  • Experience creating interactive training content
  • Ability to test complex products from user perspective
  • Mentoring junior team members

Key Requirements

  • High School Diploma or Equivalent
  • Minimum 6 years of relevant experience
  • Typically minimum 2 years in Finance Industry (Preferred)
  • Master's Degree preferred in related field

Work Rights

Not specified

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