Customer Success Supervisor

MERGE

Denver, CO, United States
Base: $76,000 - $91,250; bonus/equity: not specifi...
On-site
7+ years in customer success or account management
Saas or technology environment experience
Executive presence and stakeholder management
The role involves managing a portfolio of Emerging/SMB accounts as a trusted advisor to ensure value realization and growth

Job Summary

  • The role involves managing a portfolio of Emerging/SMB accounts as a trusted advisor to ensure value realization and growth.
  • Candidates must possess strong executive presence to influence senior stakeholders and lead strategic business reviews.
  • The company offers competitive benefits including Medical, Dental, Vision, Life Insurance, 401K, and Flexible Time off.

Matching Summary

The role involves managing a portfolio of Emerging/SMB accounts as a trusted advisor to ensure value realization and growth.

Salary

Base: $76,000 - $91,250; Bonus/Equity: Not specified; Benefits: Medical, Dental, Vision, Life Insurance, 401K, Lifestyle Spending Account, Flexible Time off

Skills & Requirements

Must-have

  • 7+ years in Customer Success or Account Management
  • SaaS or technology environment experience
  • Executive presence and stakeholder management
  • Strategic account planning and execution
  • Business review presentation skills
  • Analytical skills for usage data interpretation

Nice-to-have

  • Knowledge of marketing technology platforms
  • Digital media and content management expertise
  • Passion for delivering exceptional experiences
  • Proactive ownership mindset
  • Ability to navigate complex environments

Key Requirements

  • Bachelor's Degree or relevant work experience
  • 7+ years of relevant professional experience
  • US work authorization without future sponsorship needs

Work Rights

Must have US work authorization not requiring visa sponsorship

Tailored Resume

Cover Letter